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Agree the operating terms below and confirm your enabled environment before funding an embedded escrow pilot. This guide specifies the onboarding and acceptance work; it does not replace a signed commercial or legal agreement. An embedded goods/services escrow needs more than a wallet and release endpoint. Your application may own the brand, customer experience and risk layer, while Rach provides custody signing and settlement. The legal and operational responsibilities must be explicit, including the partner’s authority to request release or refund.

Availability and integration

The implementation provides TRON USDT partner REST mechanics. Availability depends on the enabled deployment, custody signer, deposit scanner, workers and funded network sponsorship. A published OpenAPI path, a test-key response or basic TRON readiness does not prove that a complete escrow can settle. Ask Rach for the enabled base URL, deployed version and observed deposit, release and refund transaction evidence. There is no escrow SDK or hosted widget in the current delivery. The partner can build its own screens and call Rach from its backend. Both participants need provisioned and tenant-linked TRON wallets. Test-key simulations are stateless and do not replace a settlement rehearsal. The separate Rach P2P trading interface is not the partner API; its features or operating policies cannot be assumed to apply here.

Custody and responsibilities

Before contracting, obtain written answers covering:
  • The contracting entity, registration, operating jurisdictions and applicable authorization for the proposed activity.
  • The legal custodian and technical signing arrangement, key/IAM operators, approval controls, recovery arrangements and fund-segregation terms.
  • Who may authorize ordinary release/refund, who decides disputes and who executes decisions. Holding no keys does not remove the partner’s API authorization role.
  • Customer terms, disclosures, consent records, data processing, retention, complaints, incident response and any applicable reporting duties.
The current TRON escrow uses dedicated Rach-controlled wallets. It is not a TRON smart-contract escrow; there is no escrow-contract administration mechanism to describe for this path. Its custody configuration must be confirmed for the actual deployment.

KYC/KYB, AML and sanctions

Agree compliance services and responsibilities explicitly. Wallet provisioning, phone validation and wallet membership are not KYC. Existing account suspension or freeze controls are not a substitute for participant screening and ongoing monitoring. Agree a responsibility matrix for partner KYB, consumer KYC, beneficial ownership, sanctions/AML screening, transaction monitoring, escalation, reporting and records. Specify the partner’s continuing risk, consent, disclosure and customer-support duties. Rach must confirm whether and under what terms the partner can integrate without becoming the custody or escrow operator; the API reference cannot make that determination.

Permitted use and countries

No supported/restricted-country list for consumer goods/services escrow is established by this release. CIS, EU, LATAM and Southeast Asia are not blanket approvals. Provide individual launch countries, participant locations and goods/services categories. Obtain an explicit answer for each, including prohibited categories, amount limits and any residency or business restrictions, before onboarding customers.

Disputes, evidence and appeals

The technical interface records a dispute reason and permits authorized Rach staff to choose full release or full refund. It does not deliver a complete managed dispute service. Agree the following before pilot funding:
  • How parties submit evidence, what evidence is accepted, deadlines and retention.
  • Who owns each case, the decision standard and authority, and how conflicts are handled.
  • Whether an appeal is available, its deadline and decision maker, and how this relates to an irreversible completed payout.
  • Acknowledgment and resolution targets, operating hours, escalation and notification.
Dispute response and resolution targets must be agreed contractually. Technical polling intervals and stuck-payout alert thresholds are not response or resolution guarantees. Evidence uploads, split awards and appeal endpoints are not implemented.

Charges to agree in writing

Published EVM transfer pricing is not an escrow quote. Network sponsorship does not mean the overall service is free, and the API moving the full principal does not establish how commercial charges will be invoiced.

Proposed onboarding and 10–20-deal pilot

This is a planning checklist, not an approved KYB document list or a promise of acceptance.
  1. Share business/entity and ownership details, operating jurisdictions, launch countries, customer onboarding/risk flow, goods/services categories, expected amounts/volumes, and technical/support contacts. Rach must provide the formal KYB requirements.
  2. Agree entity/custody terms, compliance allocation, permitted use/countries, dispute process, charges, participant eligibility and per-deal/aggregate exposure caps.
  3. Obtain credentials and a confirmed environment; provision/link both wallets, implement state polling and signed webhook verification, and exercise synthetic UI/error states.
  4. Validate settlement/dispute ordering, deposit recovery, custody, scanning, sponsor capacity, outbox, worker/reconciler health, correct gateway routes and recovery.
  5. Rehearse failures on isolated infrastructure, then conduct the agreed small pilot with named operations and dispute owners. Reconcile every deposit and payout to chain evidence.
A suggested 16-deal acceptance set is four normal releases, two refunds, two disputed outcomes, and one each for duplicate requests, a dispute/payout race, partial funding, excess funding, a late deposit, webhook unavailability, worker/sponsor recovery and a participant-policy rejection. Failure scenarios must first be proven safe off production; do not use customer funds to discover an unresolved recovery defect. For onboarding coordination, contact Rach support and request the appropriate partnerships, compliance and operations owners. This contact route does not imply that a commercial offer or pilot has been approved.